In servant leadership, those who rise above the rest are not only expected to provide instruction and approval from their members. More importantly, they are also the ones who go way beyond their usual duties to work hand-in-hand with their team, and therefore discover their needs, understand their struggles, and appreciate their hard work. Leadership expert Dr. Ken Blanchard believes this is the most effective form of leadership, as it makes them more approachable, relatable, and grounded in reality. He talks with Dr. Tracey Jones about how serving others can result in charismatic leaders, as well as the concept of one-minute redirects, the importance of humility, and how to commit to a particular goal without wearing yourself out.